Brown Holmes & Milliken Agency is proudly focused on providing exceptional customer service and active engagement with our local community. Our Agents are proud to support our clients by finding custom insurance solutions for their needs.
About Our Work
Proficiency in technology-use is key to Agency operations, as it is central to solving problems and driving productivity through the effective use of advanced tools and systems. We prioritize strong communication skills, to connect with our clients and colleagues and build lasting relationships. We are dedicated to supporting the personal and professional growth of our staff, providing ongoing training and skill development opportunities to help our team achieve their goals. All Agency positions are on-site, and no remote work is available.
Agent Responsibilities
• Efficiently navigate client billing inquiries to provide accurate information, and complete billing transactions with precision.
• Manage agency clients, maintaining strong relationships and regular contact to ensure satisfaction and retention.
• Assess and analyze current insurance policies to determine any necessary adjustments or if further review is needed.
• Provide personalized insurance solutions to clients by understanding their individual needs and recommending appropriate policies.
• Explain policy features, terms, conditions, and coverages to clients clearly and accurately.
• Assist clients in filing claims and guide them through the claims process to ensure smooth and timely resolutions.
• Identify and develop new business opportunities by generating leads and referrals.
• Stay updated on insurance market trends, products, and regulations.
• Maintain accurate records of all client interactions, policy renewals, and new applications.
Required Qualifications
• High school diploma or equivalent; Bachelor's degree in business, finance, or a related field preferred.
• State Insurance License or willingness to obtain your license upon hiring.
• Strong interpersonal and communication skills.
• Ability to understand and explain complex insurance policies and coverage details.
• Comfort with sales processes and general understanding of sales technique.
• Proficiency with computer systems and client management software.
• Self-motivated, goal-oriented, and able to work independently as well as in a team dynamic.
• Strong problem-solving skills and attention to detail.
• Ability to handle multiple clients and tasks in a fast-paced environment.
• Willingness to attend ongoing training and professional development.
• Ability to arrive on time and be dependable for a 40-hour work week commitment.
*Please be advised, this listing does not guarantee that our Agency is currently hiring for open positions.
How do I apply?
1) Email your resume and any questions to our management team at info@bhm-ins.com!
2) Click "Online Application" to apply above!